• Q: Is my camera suitable for use with your service?
    A: If it is on the list of compatible cameras - yes, it does. If not, look for the FTP server settings in the camera settings, if there is, it is most likely suitable.
  • Q: How can I configure my IP camera to work with your service?
    A: After registering with our service, add a new camera in your account, get the FTP login and password. Next, you need to go to the web interface of the camera (enter its IP address in the browser) and register the received FTP server settings by instructions...
  • Q: How many cameras can I connect?
    A: It depends on the selected tariff plan, see the properties of the tariff plan.
  • Q: Can I set up an email notification of events?
    A: No, such an opportunity is not realized. Prompt notification will be implemented through a mobile application, which will soon appear on the site.
  • Q: Can I recover deleted pictures?
    A: No, they are permanently deleted.
  • Q: I don’t have time to view the pictures, they are quickly deleted, how to fix this?
    A: Pictures are deleted automatically when the retention period is reached or when the allocated disk space is exceeded. Set your camera to take smaller pictures, or record them less often.